A little help with Clearcut.
Start with the question in front of you. Find the steps for using the product, keeping your work and managing your account.
Three places to begin.
Find an answer.
10 answers
How do I collect a client decision?
Save the project, then use Create client review link. Review the snapshot and send the link yourself. After the client responds, open the project and review the response before applying it.
What happens if I change a quote after sharing it?
The link contains the snapshot from when it was created. Save the revised record and create a new link for the changed quote. Responses to altered wording or amounts need manual review.
Where do internal costs appear?
Use the delivery view to enter planned hours, time entries and cost estimates. Client links use a restricted snapshot that excludes these internal details.
How can I reuse a project?
Choose Reuse this structure. It starts a new record with the structure retained and client details, prices, dates and change history cleared. Review the instructions for project-specific wording.
How do I try the free tool?
Open the free tool and enter your own details. You can edit it, download it as a document or text, and optionally keep a device copy for seven days.
How do I save my work to an account?
Choose Keep draft & go to my account. Create an account by verifying your email, or sign in to an existing account. Once signed in, check the account email shown and choose to save the draft there. For a different device, download a draft file and load it there.
Where is my access email?
Check your inbox and spam folder for an email from this product’s hello address. Repeated requests within 30 minutes are combined. Use your most recent link; if it expires, request a new one after that window. Contact support if it still does not arrive. Never forward a private access link.
How do I recover my password?
Use the password-recovery option on the account access screen. A private verification link is sent to the address on your account and lets you choose your own password. Check spam and use the most recent link. We never ask you to send your password by email.
How can I export or delete my data?
Use the workspace’s register and record downloads for exports. Archiving moves a record out of your active list and is reversible; it is not account deletion. Contact support for a deletion request.
Where do I manage billing?
Sign in and open Account & billing. It contains the subscription checkout and the billing portal for an existing subscription. Review the amount and recurring terms before paying.